Cookie Policy
Data Collection
We collect personal information (name, email, payment details) when you register for courses, subscribe to newsletters, or contact us. Usage data includes IP address, browser type, pages visited, and session duration, collected via cookies and analytics tools like Google Analytics 4.
Use of Information
Data is used to process transactions, deliver educational content, improve user experience, and send promotional materials (with consent). We do not sell personal data to third parties. Legal basis: GDPR Art. 6(1)(b) for contract performance, Art. 6(1)(f) for legitimate interests (analytics), and Art. 6(1)(a) for marketing.
Data Sharing
We share data with service providers (payment processors like Stripe, email platforms like Mailchimp) under Data Processing Agreements. We may disclose data if required by law or to protect rights. International transfers are safeguarded via Standard Contractual Clauses.
Data Retention
Personal data is retained for the duration of the user relationship plus 3 years for compliance. Analytics data is anonymized after 26 months. Users may request deletion via [email protected].
Your Rights
Under GDPR and CCPA, users have rights to access, rectify, port, erase, and restrict processing. To exercise rights, contact our Data Protection Officer at [email protected]. We respond within 30 days.
Cookies
We use necessary cookies for site functionality (session cookies), preference cookies, and analytics cookies. Users can manage preferences via cookie banner. Third-party cookies (e.g., YouTube videos) are controlled by respective providers.
Security
We implement TLS 1.3 encryption, firewalls, and access controls. Payment data is PCI-DSS compliant. Despite safeguards, no internet transmission is completely secure.
Updates
Policy revised as of Jan 1, 2024. Material changes will be notified via email or site banner. Version 2.1.
Contact
Privacy inquiries: [email protected]. Supervisory authority: Information Commissioner’s Office (ICO) if in UK, or local DPA. This policy is governed by the laws of Oregon, USA.